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He put my safety first. I am so grateful to him and all the wonderful staff at the hillsboro town center location. I will never go anywhere else and will recommend this place. Nick deserves a raise! Thank you Nick!
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This was my first time to Valvoline and I was recommended to you. It was a much easier process than other places I have been to It was a much easier process than other places I have been to and I definitely will be back. They are always courteous and get through the line as quickly and safely as possible. Returning in the next two weeks to take m Would love another coupon. Calvin S. The technicians were prompt, friendly, and professional. Always great service here. Jackie, Nick and issa? They were thorough and I felt confident in the work.
Thanks guys! Friendly and knowledgeable staff. A woman with new to me car. Took advantage of my lack of knowledge. My husband usually does this. Melissa M. Very friendly staff. Excellent communicators and welcoming right when I pulled up. Quick and reasonably priced. All he did was upsell and was rude and condescending about it. First it was the full synthetic sell, which he was rude and cond First it was the full synthetic sell, which he was rude and condescending about.
Then he wanted to sell all the service milestone stuff like it was told to him by the car. Then he wanted to know where else i serviced the car. Then wanted proof of the paperwork. At this point I said I just wanted oil. I had to argue to get him to stop trying. Quick, Informative, Friendly, Done and out. Jiffy Lube or even our Fiat car dealership is more cost effective. I am not a fan of surprise extras. I tried using Vavoline Instant Oil Change for the first time because of convenience and price. Convenience was good, price not so much. Shelby was fantastic! So friendly and prompt.
She really made the experience nice. The rest of the team helping were also att The rest of the team helping were also attentive. Lori H. Leanne was fantastic, I felt I totally understood what services were needed now and possibly in the future! Sebastian was quick, Thank you for hiring and maintaining a smooth running team! Everyone was nice, engaged in conversation, everybody worked as a team and were very knowledgeable. I didn't ha I didn't have any coupons so if I do come back I'll look for those.
My last visit I was took I had to wait in the car. Today I had to Today I had to wait and did so in the car. I was treated very good. The staff was friendly and polite. Thank you. Took longer than I expected to get in, but overall experience was very positive! The crew at this location were awesome, very friendly. The prices keep going up and up Been going to you gu Been going to you guys for years but the cost of the changes now is too expensive Everyone was friendly, prompt, helpful, and professional.
I have no doubt that this is the company I will go to for oil changes I have no doubt that this is the company I will go to for oil changes from now on! Suzanne K. The staff were professional and attentive. There was no pressure sale tactics. Rod Z. Personell was helpful and polite. The staff is friendly and very knowledgeable. Devin O. I went in for the first oil change on my new car.
The entire staff was extremely knowledgeable and quick! About five different About five different employees interacted with me and helped with something at different points, each one of them was friendly and conversational. They all work well together as a team and you can tell that they really enjoy being around each other as well as being front-facing and working with customers.
It was a warm environment and you felt good in making the choice to get your car worked on there. I had never been to a Valvoline before and wow, what a pleasant experience I had. I truly enjoyed my experience at the Hillsboro, Oregon Valvoline location. I hope there is a way you can let their store manager know they have a great team on their hands! Kristy E. I appreciate how they say what is recommended and not pressure you. Ben Dover. Jeremiah H. They were friendly.
Just talking the way you would want to you as a professional. They asked me how was my day. Great service as usual from this location. They even discovered and replaced a burnt out tail light. Unclear pricing was surprised with bill after service was done. Was given a discount to compensate. Little Red Corvette. Ronald Braley. Quick and knowlageble service staff.
Eddie Maciel. I had a great experience at your store in Hillsboro in the tannins born area. Your employees at that store are very nice and re Your employees at that store are very nice and respectful and with good humor and offered to do extra. I travel a lot so I do stop by ford dealerships as well. The gentleman that was helping me and taking out at the computer he was a really cool guy. There was another gal there is that had her safety glasses on that offered very much help and and showed lots of effort, I have to tell you you have a great team there at your store I would go back just to visit them because of the way they work and how they represent the Valvoline store.
So I wanna say thank you to your store there in the Hillsboro off of th area. What a great team keep it up because You young people are making it a great store. Thanks again Eddie Maciel you need to know who is talking about you. Oregon Retirees. This was our first visit since moving to this area. I was VERY impressed with the speed and thoroughness of service. Heduyn, our Heduyn, our CSR was a very nice young man, treated us with respect and explained everything well.
We'll definitely be back for more service! Still prett Still pretty satisfied and plan on returning. The staff at the Tanasbourne location is great. This is the only place I take all three of my cars for service. Great service. I like to get in and get out which Valvoline makes sure to do.
Thank you to the team! Angela B. Stresses me out to be made to think I need something when I can't afford it. Jerry c. No means no. I was continually pressured to buy more services because the dealership Srrvice I had done did not appear on their I was continually pressured to buy more services because the dealership Srrvice I had done did not appear on their report. He said I should return with my paperwork.
Kim A. The woman who helped me was friendly and very knowledgeable. It was a great experience and I felt like they really liked their jobs. And I learned some stuff! Great experience! Jesse Espn. The service received was quick and professional, they explained everything to me and I did not feel pressured for anything.
The p The price was excellent and I will be recommending to all my friends. I will be coming back for my next oil change. Kevin B. The vehicle in front of me opt'd for more extensive service once in the bay. The team moved me to another line in order of my a The team moved me to another line in order of my arrival as compared to other customers.
I appreciated the fact they were keeping track of this and while I did have to wait a little longer than I expected I was still pleased with the overall experience. Customer service was amazing as always! Jacklynn was extremely nice, professional and helpful!
The staff members were all very nice and also thorough. The staff also addressed my other needs including replacing my wiper blade and filling my tires. I was greeted and expressed the reason for my visit - an oil change and a transmission fluid flush, and a rear differential clea I was greeted and expressed the reason for my visit - an oil change and a transmission fluid flush, and a rear differential cleanup. I was informed of the wait as they were quite busy, but I did not mind though so I kept to my vehicle. After about 30min, there were 2 cars in front of me, I was able to pull in.
I was serviced quickly, about 1hr total for all 3 procedures. I left satisfied with my vehicle driving great. I enjoyed the staff and their comfortable dynamic. I have been to this location before and continue to come back due to their excellent service. Excellent friendly knowledgeable service. Erin was great, explained everything clearly. Brian J. Friendly, courteous staff. Sandi C. Jackie is always great! So friendly and welcoming. I love how many women you employ. Great job, all of you!!! Dylan S.
The satff was wecloming, understanding, and funny to boot! The service was top-quality. Dave D. As always, the team was friendly, efficient and informative. Knowledgeable staff and very courteous. The communication between staff was noteworthy because the senior leader answered questi The communication between staff was noteworthy because the senior leader answered questions clearly.
Excellent customer service. After the oil change, my car battery died. Nick immediately charged the battery and I drove around Nick immediately charged the battery and I drove around the building to the canopy where he installed a new battery within a very short time. Knowledgeable staff, also asked for a suggestion of who is trustworthy to take our car to for alternator repair. Staff was super friendly, knowledgeable, and frankly I enjoyed the high percentage of females working there. Senior Tech Erin to Senior Tech Erin took her time to explain the radiator flush process and was very efficient.
She explains things in a really relatable manner.
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This is second experience. Came back because first with Mgr was so good. Not only regular oil service but they solved a wiper Not only regular oil service but they solved a wiper problem that we had been unable to get right and was driving my wife VERY impresssive. The staff is always friendly and answered all my questions with honesty. I like that they pointed out things that I may also nee I like that they pointed out things that I may also need and what those things actually do for my car. There is also a very upbeat positive vibe with all the staff.
I was sho I was shocked how quick they were and how enjoyable everyone body was it seemed like a well oiled machine! Margaret B. The last few times I was into this location Sydney was my representative and she is great! I really found her to be very educate I really found her to be very educated on the services and she has great customer service! Sierra Turner. Leanne, Ray, and Syndnie were all fantastic!! You should be proud of this team! Rosemary B. Friendly staff, clearly advised of services being performed. Great overall experience. I will return for next oil change.
Highly recommend. Jennifer OrangeBug. Lisa P. The staff made it fun! They worked together as a true team in every sense of the word. The service was complete and efficient. Usually love coming to valvoline Staff seemed tired and not wanting to be there.. Bill Smith. Manager was nice and friendly. Gave us a discount for our card we had. Just recommended what needs to be done soon. James S. There was no high pressure sales. The technicians showed teamwork The technicians showed teamwork consulting with each other. I appreciate the techs. Verifying all lids locked. HU Printing.
Service was friendly and fast. The people there made me fee like my business was important to them. Unlike the people at your Tualatin location that were a bu Unlike the people at your Tualatin location that were a bunch of bozos Manny v. They were very friendly and profesionally. Agent seemed to be not engaged. I always receive efficient, highly competent service at this location.
They have also provided advice and support above and beyo They have also provided advice and support above and beyond what I expect. David S. Nick, the manager, was very helpful and friendly. He took the time to talk to me about options for maintenance and went over the He took the time to talk to me about options for maintenance and went over the different things they were looking at to make sure I was informed. The whole staff was professional and efficient.
I will be coming here for all my oil changes in the future. Kaitlyn B. The staff were friendly and helpful. I could tell that they were properly trained and could provide to proper information. Overall, I enjoyed the experience but wish their prices were more affordable.
It was just good!!! The kid who helped me was cute too. Island sam. Quick, friendly, economical. No pressure on buying extra services, seems honest, quick, can stay in car. Great staff!! Very friendly and knowledgeable! GREAT service! Staff went above and beyond!! It was as enjoyable as an Oil change could possibly be!
Always a good service here. Appreciate the thoroughness and knowledge with zero pressure. Will always come back! Steve H. Shakya was friendly and professional and did a great job. Hedwyn was great. He guided me through the process and got me exactly He guided me through the process and got me exactly the level of service that I wanted. He was very friendly and professional also. Felt at ease and had a enjoyable experience.
Did not feel pressure into buying any additional services, t Did not feel pressure into buying any additional services, thank you. Mechanics were great and very truthful. Lindsay H. I was really impressed that there are multiple women working at this location. A lot of businesses that have jobs viewed as "ma A lot of businesses that have jobs viewed as "male" still won't seriously consider females, except for positions such as cashiers.
Seeing women actually doing the dirty work makes me trust this location, and feel that your brand cares about hiring the best employees. Juan Buenrostro. Gracias tener personal preparado para los servicios que ofrecen.
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Sienna M. I was treated respectfully and the services were covered efficiently and professionally. I was very pleased to see so many women I was very pleased to see so many women on staff. It made me more comfortable. All of my interactions with the staff were professional and courteous. Cindy F.
Jim A. Friendly, knowledgeable, identified unknown problem, no sales pressure! My previous visit I was told I was needed a serpentine belt but on this visit I was told it is fine and I was happy to get that My previous visit I was told I was needed a serpentine belt but on this visit I was told it is fine and I was happy to get that feed back and not sold a service I didnt need. Jackie was very knowledgeable and pleasant. She explained everything completely and applied no pressure.
Sydnie was also very ef Sydnie was also very efficient and pleasant. I appreciate that as that is often not the experience when visiting mechanics. Everyone was very nice. The manager knew what he was doing and was involved with my car work, he just didn't stand around and "m The manager knew what he was doing and was involved with my car work, he just didn't stand around and "manage.
I wasn't ready to financially do all the work but in the end, it was worth it. Vicki W. The team that helped us were friendly, knowledgeable and efficient. We have a bruno chariot wheelchair carrier that we can't rem We have a bruno chariot wheelchair carrier that we can't remove to have our oil changed, it has a small wheel base. They assisted us wonderfully. I appreciate the broad scope of offerings for maintenance above and beyond oil changes. I was happy that you stocked the cabin a I was happy that you stocked the cabin air filters for my car '08 Honda Element. Florence G.
Raymond was very knowledgeable and answered a couple of questions that I had and was very professional and courteous as was Leanne! Great job this evening.
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Came in late close to closing time. Nick and the guys still took me in and happily took care of me while Nick and the guys still took me in and happily took care of me while smiling and making small talk. Nick even took care of a really difficult headlight for me. Really appreciative of the stellar service, good job guys and gals!
Quick and efficient. Chris C. Always great service and staff at this location! Just needed wiper blades. Also checked my turn signal ligh Also checked my turn signal lights front and rear at my request. Have been to this location several times and always satisfied. Got Oil! Staff friendly,prompt, knowledge,great timimg.
Ok I was highly satisfied. Very friendly employees. Quick service, great explanation from the woman who was providing info and logging me in. She even helped me She even helped me reset the odometer and other great service touches. I am so glad to live close to this location again. Won't go back for oil changes to the dealer, for sure. Keep up the good work!
Deb G. Everything went smoothly. Toyota Tundra Waited outside for more then 30 mins before my service. Man working under my truck could be heard cursing and complaining he did Man working under my truck could be heard cursing and complaining he didn't want to be at work and boasting about how he cracks skid plates on Volkswagen vehicals, causing them to end up needing to be replaced. Topside guy lost the oil cap for the car in the row next to me and was talking to other worker about just close the hood and have them pull out "we are too busy". Made we worry about what was or was not being done to my truck.